Beyond our EMR and Practice Management software offerings, we leverage our extensive information technology experience and computing expertise to meet the needs of the healthcare sector and beyond.

For further information about any of these services, please contact an Alpha IT account manager by calling (416) 449-2166, Ext: 2, or by email.


Practice workflow consulting

Since many of Alpha IT’s personnel are medically trained or working physicians, they possess a deep understanding of clinical practice. As a result, when conducting an administrative workflow analysis of your solo or group practice, they are skilled at identifying opportunities to enhance your efficiency and productivity.

A basic workflow analysis is conducted as part of every GlobeMed EMR implementation, generating the insights needed to configure the software to best reflect your particular workflow.


Hardware consulting

Alpha IT’s technical experts are thoroughly familiar with database servers, cabling and networking infrastructure, remote connections and firewalls, and enterprise-level virus protection. We can also assist you with data backup software and disaster recovery services. With our fee-for-service consulting, you can quickly decide what equipment can be re-used or upgraded, and what needs to be replaced. For new purchases, we can connect you with reliable third-party hardware resellers to help you seamlessly complete your installation.


Data migration services

Alpha IT’s database analysts possess the clinical understanding and technical expertise needed assess your Project Management or EMR data migration requirements, then smoothly and economically convert your data from various computer systems, and between different storage types or formats.

We can migrate your paper-based or existing electronic records of patient demographics, appointments and other documents into a more efficient electronic format, and establish protocols for their long-term retention and easy retrieval.

As an OntarioMD CMS 4.3 certified EMR offering provider, we support the data portability requirements for core demographics (core dataset), ensuring a painless migration of your patient demographics into our GlobeMed EMR.


Custom software

The technical and computing expertise that resides within Alpha IT is available to customers in any industry sector who have unique IT needs – whether for building a special interface or an entire application.

Our track record includes building the information system that supports our sister company, Alpha Laboratories, as well as completing a number of pilots and projects for eHealth Ontario. We have been actively involved in inputting and extracting lab results from the Ontario Laboratories Information System (OLIS), and developing protocols for incorporating lab results into EMRs.


IT Help Desk services

To a selected roster of organizations – primarily not-for-profit and faith-based groups – Alpha IT makes its technical expertise available as an ‘outsourced IT department.’

We use a suite of remote-access tools to help identify or solve hardware, software or connectivity issues, and will make on-site visits when necessary.

This specialized service is offered on a contract basis at attractive rates, billed either monthly or in blocks of support time.


Turnkey IT solutions

In certain circumstances, Alpha IT is pleased to serve as a ‘one-stop’ shop in supplying all your hardware and software needs, and providing complete implementation support right from needs analysis through to final testing and certification. Turnkey projects involve custom-quoting; speak with your Alpha IT account manager for details.